Changing the Culture of Health Care: A Conversation with Todd Evans
Todd Evans, director, PricewaterhouseCoopers LLP, addresses the need for changing the culture of healthcare by drawing from the strengths of the hospitality industry and making people feel like they are guests in the healthcare system.
Cornell Institute for Healthy Futures (Producer). (2017, July 7). Changing the culture of health care: A conversation with Todd Evans [Video podcast]. Retrieved from: http://scholarship.sha.cornell.edu/cihfcoll/2