The center offers a wide variety of tools for the hospitality industry. We expect to release a new tool approximately every few months, so check back often.
Publications from 2018
Hotel Valuation Software, Jan A. deRoos and Stephen Rushmore Sr.
A Quick and Easy Approach to Financial Fraud Detection, Pamela Moulton and Fang Liu
Publications from 2017
seniority_list: A Tool to Address the Challenge of Airline Mergers and Labor Integration, Robert Davison and Sean Edmund Rogers Ph.D.
Publications from 2016
FRESH: A Food-service Sustainability Rating for Hospitality Sector Events, Sanaa I. Pirani, Hassan Arafat, and Gary Thompson
Early Bird & Night Owl Evaluation Tool (EBNOET) v2015, Gary Thompson
Food Preparation Scheduling Tool, Gary Thompson
Wine Cellar Management Tool, Version 3.1.0., Gary Thompson
Differential Evolution: A Tool for Global Optimization, Andrey D. Ukhov
Publications from 2015
A Location-Planning Decision-Support Tool for Tradeshows and Conventions, HyunJeong Spring Han Ph.D. and Rohit Verma
Restaurant Reservations Optimization Tool, Gary Thompson
Publications from 2013
The Options Matrix Tool (OMT): A Strategic Decision-making Tool to Evaluate Decision Alternatives, Cathy A. Enz and Gary Thompson
Publications from 2012
Telling Your Hotel’s “Green” Story: Developing an Effective Communication Strategy to Convey Environmental Values, Daphne Jameson Ph.D. and Judi Brownell Ph.D.
Restaurant Table Simulator, version 2012, Gary Thompson
Publications from 2011
The Hotel Competitor Analysis Tool (H-CAT): A Strategic Positioning Tool for Managers, Cathy A. Enz and Gary Thompson
Mega Tips 2: Twenty Tested Techniques to Increase Your Tips, Michael Lynn Ph.D.
ServiceSimulator v1.19, Gary Thompson
Publications from 2010
Measuring the Performance of Search Engine Marketing: Two Tools for the Hospitality Industry, Anil Aggarwal and Bill Carroll Ph.D.
Publications from 2009
Measuring the Dining Experience: The Case of Vita Nova, Kesh Prasad and Frederico J. Frederico
Restaurants at the Crossroads: A State By State Summary of Key Wage-and-Hour Provision Affecting the Restaurant Industry, Carolyn D. Richmond, David Sherwyn J.D., Martha Lomanno, Darren P.B. Rumack, and Jason Shapiro
Revenue Management Forecasting Aggregation Analysis Tool, Gary Thompson
The Eight-Step Approach to Controlling Food Costs, J. Bruce Tracey
Publications from 2008
Building Managers' Skills to Create Listening Environments, Judi Brownell Ph.D.
Publications from 2007
Workforce Staffing Optimizer, Gary Thompson
Publications from 2006
A Comprehensive Guide to Merchandising Bed and Breakfast Inns, Bill Carroll Ph.D., Betsy Gomez, Anna Huen, Pamela Lanier, and Iris Lui
The Tipping Quiz Tool, Michael Lynn Ph.D.
A Picture Is Worth a Thousand Words: Using Photo-Elicitation to Solicit Hotel Guest Feedback, Madeleine E. Pullman and Stephani Robson
Publications from 2005
Closing the GAPPP: Increasing Your Internal Influence with Confident Communication, Judi Brownell Ph.D. and Daphne Jameson Ph.D.
Turnover Cost Evaluator, Timothy R. Hinkin and J. Bruce Tracey
Tablemix Optimizer, Gary Thompson
Publications from 2004
Safeguarding Service: Emergency Preparedness Essentials, Robert J. Kwortnik Ph.D.
Publications from 2003
Mega Tips: Scientifically Tested Techniques to Increase Your Tips, Michael Lynn Ph.D.