The Center for Hospitality Research sponsors industry conferences and roundtables. Conferences include the Cornell Hospitality Research Summit (2012) and QUIS12 (2011). Several industry roundtables are organized each year to bring together top industry practitioners and Cornell faculty members to examine industry issues and trends through lens of research findings. Attendance at the center’s roundtables is open only to center partners and invited participants. This series of Hospitality Roundtable and Conference Highlights offers a comprehensive report on each event’s deliberations. These proceedings may be downloaded by any registered user of this Center for Hospitality Research site. Learn more about the center's roundtables.
Publications from 2016
High-Tech, High-Touch: Highlights from the 2016 Entrepreneurship Roundtable, Mona Anita Kristiansen Olsen and Jennifer Blumenfeld
Authenticity in Scaling the Vision: Defining Boundaries in the Food and Beverage Entrepreneurship Development Cycle, Mona Anita Kristiansen Olsen and Cheryl Stanley
Publications from 2015
The Intersection of Hospitality and Healthcare: Exploring Common Areas of Service Quality, Human Resources, and Marketing, Brooke Hollis MBA/HHSA and Rohit Verma Ph.D.
Utility and Disruption: Technology for the Entrepreneurs in Hospitality: Highlights from the 2015 Technology Entrepreneurship Roundtable, Mona Anita Kristiansen Olsen and Kelly McDarby
Hospitality HR and Big Data: Highlights from the 2015 Roundtable, J. Bruce Tracey
Publications from 2014
Insights on Hospitality, Retailing, and Commercial Real Estate: 2014 Cornell Retail Real Estate Roundtable Proceedings, Benjamin Lawrence Ph.D. and Peng Liu Ph.D.
Publications from 2013
Challenges in Contemporary Hospitality Branding, Chekitan S. Dev Ph.D.
Emerging Trends in Restaurant Ownership and Management, Benjamin Lawrence Ph.D.
Building Service Excellence for Customer Satisfaction, Glenn Withiam
Critical Issues for Industry and Educators, Glenn Withiam
Hotel and Restaurant Strategy: Key Elements for Success, Glenn Withiam
Toward Sustainable Hotel and Restaurant Operations, Glenn Withiam
Publications from 2012
Fostering Ethical Leadership: A Shared Responsibility, Judi Brownell Ph.D.
Branding Hospitality: Challenges, Opportunities and Best Practices, Chekitan S. Dev Ph.D. and Glenn Withiam
The International Hospitality Industry: Overcoming the Barriers to Growth, Jan H. Katz Ph.D. and Glenn Withiam
Hospitality Sustainability Reporting: Slow, Steady Progress, Eric Ricaurte, Rohit Verma Ph.D, and Glenn Withiam
Connecting Customer Value to Social Media Strategies: Focus on India, Rohit Verma Ph.D., Ramit Gupta, and Jon Denison
Publications from 2011
Fresh Thinking about the Box, Chekitan S. Dev Ph.D. and Glenn Withiam
Brave New World: Online Hotel Distribution, Glenn Withiam
Cautious Optimism: CHRS Examines Hospitality Industry Trends, Glenn Withiam
Publications from 2010
The Hotel Industry Seeks the Elusive “Green Bullet”, David Sherwyn J.D.
2010 Ratings and Rankings Roundtable: The Quest for Consistent Ratings, Rohit Verma Ph.D. and Russell Arthur Smith Dr.Des.
Publications from 2009
Restaurants at the Crossroads: A State By State Summary of Key Wage and- Hour Provisions Affecting the Restaurant Industry, Carolyn D. Richmond J.D., David Sherwyn J.D., Martha Lomanno, Vimisha Dubal, and Jason E. Shapiro
Retaliation: Why an Increase in Claims Does Not Mean the Sky Is Falling, David Sherwyn J.D. and Gregg Gilman
Publications from 2008
Key Elements in Service Innovation:Insights for the Hospitality Industry, Rohit Verma Ph.D., Chris Anderson Ph.D., Michael Dixon, Cathy A. Enz Ph.D., Gary Thompson Ph.D., and Liana Victorino