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[Excerpt] In my tenure as editor of the Cornell Hotel and Restaurant Administration Quarterly, I have frequently had readers, writers, and parties associated with our publisher, the School of Hotel Administration, express opinions to me about the content of the journal. Indeed, in most of my editorials, I have encouraged readers to contact me with questions, opinions, or concerns regarding the journal and how well we are fulfilling our mission. While most of the feedback I have received has been positive, I have also made an effort to listen to and address the concerns that have been raised. With the publication of this special issue on multinational topics for hospitality, and looking back on 2004, I wanted to take the time to reflect on how we are addressing the most common concerns I have heard.


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