This article aims to add to our understanding of lodging management from an organization theory perspective. In an attempt to link the principal dimensions of a lodging organization's configuration, the interrelationships between technology and structure are examined from a conceptual viewpoint adapted from a sociological perspective on service technology and organization structure. The focus of this effort will be on offering a framework for the analysis of hotel service technology and its relationship to optimal structural configurations for better management.
Chandrasekar, V., & Dev, C. S., (1989). A framework for analyzing technology and structure in the lodging industry[Electronic version]. Retrieved [insert date], from Cornell University, SHA School site:https://scholarship.sha.cornell.edu/articles/1117