Earlier this year, the Center for Hospitality Research (CHR), the publisher of the Cornell Quarterly, launched a new type of content on its Web site. Posted under the rubric Tools for the Hospitality Industry, this new content will offer you a variety of helpful ways to improve your operation. We launched these Tools to provide yet another service to the industry, beyond the written content found in this journal and our CHR Reports series.
Thompson, G. (2004). Tools for the hospitality industry. Cornell Hospitality Quarterly, 45(4), 304-305.