Business Analytics to Improve Nursing Home Staffing and Consistency of Care: A Conversation with Vince Slaugh

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Vince Slaugh, assistant professor of operations management at the School of Hotel Administration, explains how consistency of care can benefit nursing home managers, nursing home residents, and make it a better experience for staff. Slaugh discusses the challenges of staffing and organizing a large nursing staff, and how developing a mathematical model to optimize nursing home staffing levels will improve quality of care.


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© Cornell Institute for Healthy Futures. Reprinted with permission. All rights reserved.