Title

Changing the Culture of Health Care: A Conversation with Todd Evans

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Document Type

Video

Publication Date

7-7-2017

Abstract

Todd Evans, director, PricewaterhouseCoopers LLP, addresses the need for changing the culture of healthcare by drawing from the strengths of the hospitality industry and making people feel like they are guests in the healthcare system.

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© Cornell Institute for Healthy Futures. Reprinted with permission. All rights reserved.