Document Type

Article

Publication Date

6-1-2006

Abstract

The unprecedented volume of data captured by modern hospitality firms can be used to create economic value. This report provides a methodology to help hospitality managers identify and prioritize possible data-driven initiatives. This process starts with identifying the transaction-processing systems in the organization and inventorying the data they capture and store. After envisioning possible initiatives that employ these data, the methodology suggests a way to prioritize projects to ensure that only those offering positive returns are implemented. The methodology presented here allows managers to make such a cost-benefit assessment for any data-driven initiative.

Comments

Required Publisher Statement
© Cornell University. This report may not be reproduced or distributed without the express permission of the publisher

Share

COinS