As the hospitality industry becomes more global and more complex, the need for leaders who can be depended upon to act with integrity and social responsibility is becoming ever more acute. Even a cursory review of today’s current events vividly illustrates the challenges leaders in every industry face as they make decisions that require balancing the needs of various stakeholders.
Brownell, J. (2012). Fostering ethical leadership: A shared responsibility [Electronic article]. Cornell Hospitality Roundtable Proceedings, 4(6), 6-13.