The Center for Hospitality Research sponsors industry conferences and roundtables. Conferences include the Cornell Hospitality Research Summit (2012) and QUIS12 (2011). Several industry roundtables are organized each year to bring together top industry practitioners and Cornell faculty members to examine industry issues and trends through lens of research findings. Attendance at the center’s roundtables is open only to center partners and invited participants. This series of Hospitality Roundtable and Conference Highlights offers a comprehensive report on each event’s deliberations. These proceedings may be downloaded by any registered user of this Center for Hospitality Research site. Learn more about the center's roundtables.

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2016 Reports

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High-Tech, High-Touch: Highlights from the 2016 Entrepreneurship Roundtable, Mona Anita Kristiansen Olsen and Jennifer Blumenfeld

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Authenticity in Scaling the Vision: Defining Boundaries in the Food and Beverage Entrepreneurship Development Cycle, Mona Anita Kristiansen Olsen and Cheryl Stanley

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Highlights from the 2016 Sustainable and Social Entrepreneurship Enterprises Roundtable, Jeanne Varney

Submissions from 2015

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The Intersection of Hospitality and Healthcare: Exploring Common Areas of Service Quality, Human Resources, and Marketing, Brooke Hollis MBA/HHSA and Rohit Verma Ph.D.

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Utility and Disruption: Technology for the Entrepreneurs in Hospitality: Highlights from the 2015 Technology Entrepreneurship Roundtable, Mona Anita Kristiansen Olsen and Kelly McDarby

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Hospitality HR and Big Data: Highlights from the 2015 Roundtable, J. Bruce Tracey

Submissions from 2014

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Insights on Hospitality, Retailing, and Commercial Real Estate: 2014 Cornell Retail Real Estate Roundtable Proceedings, Benjamin Lawrence Ph.D. and Peng Liu Ph.D.

Submissions from 2013

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Challenges in Contemporary Hospitality Branding, Chekitan S. Dev Ph.D.

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Emerging Trends in Restaurant Ownership and Management, Benjamin Lawrence Ph.D.

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Building Service Excellence for Customer Satisfaction, Glenn Withiam

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Critical Issues for Industry and Educators, Glenn Withiam

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Hotel and Restaurant Strategy: Key Elements for Success, Glenn Withiam

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Toward Sustainable Hotel and Restaurant Operations, Glenn Withiam

Submissions from 2012

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Fostering Ethical Leadership: A Shared Responsibility, Judi Brownell Ph.D.

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Branding Hospitality: Challenges, Opportunities and Best Practices, Chekitan S. Dev Ph.D. and Glenn Withiam

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The International Hospitality Industry: Overcoming the Barriers to Growth, Jan H. Katz Ph.D. and Glenn Withiam

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The Hospitality Industry Confronts the Global Challenge of Sustainability, Eric Ricaurte

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Hospitality Sustainability Reporting: Slow, Steady Progress, Eric Ricaurte, Rohit Verma Ph.D, and Glenn Withiam

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Connecting Customer Value to Social Media Strategies: Focus on India, Rohit Verma Ph.D., Ramit Gupta, and Jon Denison

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Moving the Hospitality Industry Forward with Social Media and Technology, Glenn Withiam

Submissions from 2011

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Fresh Thinking about the Box, Chekitan S. Dev Ph.D. and Glenn Withiam

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Improving the Guest Experience through Service Innovation: Ideas and Principles for the Hospitality Industry, Cathy A. Enz Ph.D.

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Brave New World: Online Hotel Distribution, Glenn Withiam

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Building Brands in the Internet Age: Analytics, Loyalty, and Communication, Glenn Withiam

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Cautious Optimism: CHRS Examines Hospitality Industry Trends, Glenn Withiam

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Social Media and the Hospitality Industry: Holding the Tiger by the Tail, Glenn Withiam

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The Challenge of Hotel and Restaurant Sustainability: Finding Profit in “Being Green”, Glenn Withiam

Submissions from 2010

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The Hotel Industry Seeks the Elusive “Green Bullet”, David Sherwyn J.D.

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2010 Ratings and Rankings Roundtable: The Quest for Consistent Ratings, Rohit Verma Ph.D. and Russell Arthur Smith Dr.Des.

Submissions from 2009

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Restaurants at the Crossroads: A State By State Summary of Key Wage and- Hour Provisions Affecting the Restaurant Industry, Carolyn D. Richmond J.D., David Sherwyn J.D., Martha Lomanno, Vimisha Dubal, and Jason E. Shapiro

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Retaliation: Why an Increase in Claims Does Not Mean the Sky Is Falling, David Sherwyn J.D. and Gregg Gilman

Submissions from 2008

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Key Elements in Service Innovation:Insights for the Hospitality Industry, Rohit Verma Ph.D., Chris Anderson Ph.D., Michael Dixon, Cathy A. Enz Ph.D., Gary Thompson Ph.D., and Liana Victorino