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Submissions from 1995

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Physical Therapist Assistants’ Perceptions of the Documented Roles of the Physical Therapist Assistant, Andrew J. Robinson, Mary Turner DePalma, and Michael McCall

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Physical Therapist Assistants’ Perceptions of the Documented Roles of the Physical Therapist Assistant: A Response to Lippert’s Reply, Andrew J. Robinson, Mary Turner DePalma, and Michael McCall

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Interviewing Job Applicants: How to Get beyond First Impressions, Tony L. Simons

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Motivating Hotel Employees: Beyond the Carrot and the Stick, Tony L. Simons and Cathy A. Enz

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Validating Expert Systems: A Demonstration Using Personal Choice Expert, a Flexible Employee Benefit System, Michael C. Sturman and George T. Milkovich

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Improved Implicit Optimal Modeling of the Labor Shift Scheduling Problem, Gary Thompson

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Labor Scheduling Using NPV Estimates of the Marginal Benefit of Additional Labor Capacity, Gary Thompson

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Don’t Wait Until You Get Whacked on the Knees: An Appreciation for Reflexive Management, J. Bruce Tracey and Cathy A. Enz

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Applying Trained Skills on the Job: The Importance of the Work Environment, J. Bruce Tracey, Scott I. Tannenbaum, and Michael J. Kavanagh

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Training Effectiveness: Accounting for Individual Characteristics and the Work Environment, J. Bruce Tracey and Michael J. Tews

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Statistical Power in Operations Management Research, Rohit Verma and John C. Goodale

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Environment-Dependent Breakage Rates in Ball Milling, Rohit Verma and Ra K. Rajamani

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Consequences of Influence Tactics Used With Subordinates, Peers, and the Boss, Gary Yukl and J. Bruce Tracey

Submissions from 1994

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Utility Analysis: What are the Black Boxes, and Do They Affect Decisions?, John W. Boudreau, Michael C. Sturman, and Timothy A. Judge

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Addressing Career Challenges Faced by Women in Hospitality Management, Judi Brownell

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Creating Strong Listening Environments: A Key Hospitality Management Task, Judi Brownell

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Personality and Career Development: A Study of Gender Differences, Judi Brownell

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Relational Listening: Fostering Effective Communication Practices in Diverse Organizational Environments, Judi Brownell

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Teaching Listening: Some Thoughts on Behavioral Approaches, Judi Brownell

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The Performance Appraisal Interview: A Multi-Purpose Communication Assignment, Judi Brownell

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Women in Hospitality Management: General Managers’ Perceptions of Factors Related to Career Development, Judi Brownell

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Buying High and Selling Low in the Lodging-Property Market, John B. Corgel and Jan A. deRoos

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Product Development Benchmarking Versus Customer Focus in Applications of Quality Function Deployment, John E. Ettlie and Michael D. Johnson

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Preparing Students for Workplace Challenges: Introducing a Module on the ADA, Michael J. Fitzgerald and Judi Brownell

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PTA Roles (Letter to the Editor with Response), William B. Inverso (Author of the Letter), Andrew J. Robinson (Respondent), Mary T. DePalma (Respondent), and Michael McCall (Respondent)

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Perceived Fairness of Yield Management, Sheryl E. Kimes

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Wholesalers and Caribbean Resort Hotels, Sheryl E. Kimes and Douglas C. Lord

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An Analysis of Real-Estate Risk Using the Present Value Model, Crocker H. Liu and Jianping Mei

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Neuroticism and the Prevalence of Tipping: A Cross-Country Study, Michael Lynn

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The Predictability of Real Estate Returns and Market Timing, Jianping Mei and Crocker H. Liu

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Using Expert Systems to Aid Employees' Flexible Benefits Decisions, George T. Milkovich, Michael C. Sturman, and John M. Hannon

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Physical Therapists’ Perceptions of the Roles of the Physical Therapist Assistant, Andrew J. Robinson, Michael McCall, Mary Turner DePalma, Debra Clayton-Krasinski, Shannon Tingley, Suzann Simoncelli, and Lisa Harnish

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[Review of the Book The Challenge of Organizational Change: How Companies Experience It and Leaders Guide It], J. Bruce Tracey

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Transformational Leadership in the Hospitality Industry, J. Bruce Tracey and Timothy R. Hinkin

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Transformational Leaders in the Hospitality Industry, J. Bruce Tracey and Timothy R. Hinkin

Submissions from 1993

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Communicating with Credibility: The Gender Gap, Judi Brownell

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Women hospitality managers: Perceptions of gender-related career challenges, Judi Brownell

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The ADR Rule-Of-Thumb as Predictor of Lodging Property Values, John B. Corgel and Jan A. deRoos

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Insider Trading as a Signal of Private Information, Aswath Damodaran and Crocker H. Liu

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Strategic Alliances in the Hotel Industry, Chekitan S. Dev and Saul Klein

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Organization Architectures for the 21th Century: The Redesign of Hospitality Firms, Cathy A. Enz

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The Impact of Human Resource Management on Organizational Success: Suggestions for Hospitality Educators, Cathy A. Enz and Mark D. Fulford

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Graduate-Level Education: A Survey of Stakeholders, Cathy A. Enz, Leo M. Renaghan, and A. Neal Geller

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Differentiation as a Basis for Explaining Customer Satisfaction across Industries, Claes Fornell and Michael D. Johnson

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Price Knowledge and Search Behavior for Habitual, Low Involvement Food Purchases, Jouni T. Kujala and Michael D. Johnson

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Effect of Server Posture on Restaurant Tipping, Michael Lynn and Kirby Mynier

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Consumer Tipping: A Cross-Country Study, Michael Lynn, George M. Zinkhan, and Judy Harris

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Child-Care Programs That Make Sense, Janet H. Marler and Cathy A. Enz

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Accounting for the Multi-Period Impact of Service When Determining Employee Requirements for Labor Scheduling, Gary Thompson

Submissions from 1992

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An Empirical Analysis of Manufacturing Overhead Cost Drivers, Rajiv D. Banker, Gordon S. Potter, and Roger G. Schroeder

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Manufacturing Performance Reporting For Continuous Quality Improvement, Rajiv D. Banker, Gordon S. Potter, and Roger G. Schroeder

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Hospitality Managers’ Communication Practices, Judi Brownell

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Preparing Students for Multicultural Environments: Listening as a Key Management Competency, Judi Brownell

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Pure Price Changes of Lodging Properties, John B. Corgel and Jan A. deRoos

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Strategic Marketing: A Lodging “End Run”, Mark W. Cunningham and Chekitan S. Dev

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The Culture of Social Science Research, Cathy A. Enz

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The Importance of Top Management Visibility for Service-Based Professionals, Cathy A. Enz and Richard A. Grover

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An Examination of the Validity of Direct Product Perceptions, Michael D. Johnson and David A. Horne

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Attribute Abstraction, Feature-Dimensionality, and the Scaling Of Product Similarities, Michael D. Johnson, Donald R. Lehmann, Claes Fornell, and David A. Horne

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Simulation of Locked-Cycle Grinding of Multicomponent Feeds and its Implications for Stability and Control of Industrial Comminution Circuits, P. C. Kapur, Rohit Verma, B.V. Velamakanni, and D.W. Fuerstenau

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The Role of Co-Skewness in the Pricing of Real Estate, Crocker H. Liu, David J. Hartzell, and Terry V. Grissom

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The Predictability of Returns on Equity REITs and Their Co-Movement with Other Assets, Crocker H. Liu and Jianping Mei

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The Implications of Organizational Learning for Organizational Communication: A Review and Reformulation, Craig Lundberg and Judi Brownell

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A Simulation for Teaching Skills Relating to Organizational Self-renewal, Marjorie A. Lyles, Janet P. Near, and Cathy A. Enz

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Scarcity’s Enhancement of Desirability: The Role of Naive Economic Theories, Michael Lynn

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The Psychology of Unavailability: Explaining Scarcity and Cost Effects on Value, Michael Lynn

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Conceptual Meaning and Spuriousness in Ratio Correlations: The Case of Restaurant Tipping, Michael Lynn and Charles F. Bond Jr.

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Accounting Earnings Announcements, Institutional Investor Concentration, and Common Stock Returns, Gordon S. Potter

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Natural Office Vacancy Rates: Some Additional Estimates, James D. Shilling, C. F. Sirmans, and John B. Corgel

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Improving the Utilization of Front-Line Service Delivery System Personnel, Gary Thompson

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Effect of Milling Environment on the Breakage Rates in Dry and Wet Grinding, Rohit Verma and R. K. Rajamani

Submissions from 1991

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Development Plans Replace Performance Reviews at Harvey Hotels, John Beckert and Kate Walsh

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An Application of Bootstrapping for Determining a Decision Rule for Site Location, Paul P. Biemer and Sheryl E. Kimes

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Designing and Delivering Effective Presentations, Judi Brownell

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Middle Managers: Facing the Communication Challenge, Judi Brownell

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Futures Shock: Are Greedy Brokers Ruining The Economy?, Steven A. Carvell

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A Selected Annotated Bibliography of Water and Water Issues Related to the Hospitality Industry, Jan A. deRoos and Bill Coons

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A New Clustering Methodology for the Analysis of Sorted or Categorized Stimuli, Wayne S. Desarbo, Kamel Jedidi, and Michael D. Johnson

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Franchising and Other Operating Arrangements in the Lodging Industry: A Strategic Comparison, Chekitan Dev and James R. Brown

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Guest Histories: An Untapped Service Resource, Chekitan S. Dev and Bernard D. Ellis

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Purchasing From Minority Small Businesses, Marc J. Dollinger, Cathy A. Enz, and Catherine M. Daily

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Student Life: Is There Time for Reflection?, Cathy A. Enz

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The Performance Edge: Strategic and Value Dissensus, Cathy A. Enz and Charles R. Schwenk

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How to Treat High-Achieving Managers, Timothy R. Hinkin

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A Framework for Comparing Customer Satisfaction across Individuals and Product Categories, Michael D. Johnson and Claes Fornell

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Assessing Customer Contact: Work Sampling in Restaurants, Sheryl E. Kimes and Stephen A. Mutkoski

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Resource Control and Visionary Leadership: Two Exercises, Cindy P. Lindsay and Cathy A. Enz

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Scarcity Effects on Value: A Quantitative Review of the Commodity Theory Literature, Michael Lynn

Submissions from 1990

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Grab Hold of the Grapevine, Judi Brownell

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Opening the "Taj" The Culture of Fantasy, Judi Brownell

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Perceptions of Effective Listeners: A Management Study, Judi Brownell

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The Symbolic/Culture Approach: Managing Transition in the Service Industry, Judi Brownell

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Pricing in the Hospitality Industry: An Implicit Market Approach, Steven A. Carvell and William E. Herrin

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Marketing Practices of Hotel Chains, Chekitan S. Dev

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Measuring the Value of Experiential Learning, Chekitan S. Dev

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Serving the Individual Traveler: "Biki" Oberoi, Chekitan S. Dev and Al Glanzberg

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Highest and Best Use: The Evolving Paradigm, Mark G. Dotzour, Terry V. Grissom, and Crocker H. Liu

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The Value Orientations of Minority and Non-Minority Small Business Owners, Cathy A. Enz, Marc J. Dollinger, and Catherine M. Daily

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Value Similarity about Human Resources, Competitiveness and Social Responsibility: A Study of Organizational and Suborganizational Differences, Gerald E. Fryxell and Cathy A. Enz

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Alternative Explanations for Changes in Similarity Judgments and MDS Structure, Michael D. Johnson, Donald R. Lehmann, and David A. Horne