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Submissions from 1993

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Differentiation as a Basis for Explaining Customer Satisfaction across Industries, Claes Fornell and Michael D. Johnson

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Price Knowledge and Search Behavior for Habitual, Low Involvement Food Purchases, Jouni T. Kujala and Michael D. Johnson

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Effect of Server Posture on Restaurant Tipping, Michael Lynn and Kirby Mynier

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Consumer Tipping: A Cross-Country Study, Michael Lynn, George M. Zinkhan, and Judy Harris

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Child-Care Programs That Make Sense, Janet H. Marler and Cathy A. Enz

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Accounting for the Multi-Period Impact of Service When Determining Employee Requirements for Labor Scheduling, Gary Thompson

Submissions from 1992

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An Empirical Analysis of Manufacturing Overhead Cost Drivers, Rajiv D. Banker, Gordon S. Potter, and Roger G. Schroeder

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Manufacturing Performance Reporting For Continuous Quality Improvement, Rajiv D. Banker, Gordon S. Potter, and Roger G. Schroeder

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Hospitality Managers’ Communication Practices, Judi Brownell

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Preparing Students for Multicultural Environments: Listening as a Key Management Competency, Judi Brownell

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Pure Price Changes of Lodging Properties, John B. Corgel and Jan A. deRoos

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Strategic Marketing: A Lodging “End Run”, Mark W. Cunningham and Chekitan S. Dev

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The Culture of Social Science Research, Cathy A. Enz

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The Importance of Top Management Visibility for Service-Based Professionals, Cathy A. Enz and Richard A. Grover

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An Examination of the Validity of Direct Product Perceptions, Michael D. Johnson and David A. Horne

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Attribute Abstraction, Feature-Dimensionality, and the Scaling Of Product Similarities, Michael D. Johnson, Donald R. Lehmann, Claes Fornell, and David A. Horne

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Simulation of Locked-Cycle Grinding of Multicomponent Feeds and its Implications for Stability and Control of Industrial Comminution Circuits, P. C. Kapur, Rohit Verma, B.V. Velamakanni, and D.W. Fuerstenau

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The Role of Co-Skewness in the Pricing of Real Estate, Crocker H. Liu, David J. Hartzell, and Terry V. Grissom

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The Predictability of Returns on Equity REITs and Their Co-Movement with Other Assets, Crocker H. Liu and Jianping Mei

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A Simulation for Teaching Skills Relating to Organizational Self-renewal, Marjorie A. Lyles, Janet P. Near, and Cathy A. Enz

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Scarcity’s Enhancement of Desirability: The Role of Naive Economic Theories, Michael Lynn

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The Psychology of Unavailability: Explaining Scarcity and Cost Effects on Value, Michael Lynn

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Conceptual Meaning and Spuriousness in Ratio Correlations: The Case of Restaurant Tipping, Michael Lynn and Charles F. Bond Jr.

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Accounting Earnings Announcements, Institutional Investor Concentration, and Common Stock Returns, Gordon S. Potter

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Natural Office Vacancy Rates: Some Additional Estimates, James D. Shilling, C. F. Sirmans, and John B. Corgel

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Improving the Utilization of Front-Line Service Delivery System Personnel, Gary Thompson

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Effect of Milling Environment on the Breakage Rates in Dry and Wet Grinding, Rohit Verma and R. K. Rajamani

Submissions from 1991

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Development Plans Replace Performance Reviews at Harvey Hotels, John Beckert and Kate Walsh

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An Application of Bootstrapping for Determining a Decision Rule for Site Location, Paul P. Biemer and Sheryl E. Kimes

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Designing and Delivering Effective Presentations, Judi Brownell

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Middle Managers: Facing the Communication Challenge, Judi Brownell

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Futures Shock: Are Greedy Brokers Ruining The Economy?, Steven A. Carvell

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A Selected Annotated Bibliography of Water and Water Issues Related to the Hospitality Industry, Jan A. deRoos and Bill Coons

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A New Clustering Methodology for the Analysis of Sorted or Categorized Stimuli, Wayne S. Desarbo, Kamel Jedidi, and Michael D. Johnson

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Franchising and Other Operating Arrangements in the Lodging Industry: A Strategic Comparison, Chekitan Dev and James R. Brown

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Guest Histories: An Untapped Service Resource, Chekitan S. Dev and Bernard D. Ellis

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Purchasing From Minority Small Businesses, Marc J. Dollinger, Cathy A. Enz, and Catherine M. Daily

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Student Life: Is There Time for Reflection?, Cathy A. Enz

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The Performance Edge: Strategic and Value Dissensus, Cathy A. Enz and Charles R. Schwenk

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How to Treat High-Achieving Managers, Timothy R. Hinkin

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A Framework for Comparing Customer Satisfaction across Individuals and Product Categories, Michael D. Johnson and Claes Fornell

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Assessing Customer Contact: Work Sampling in Restaurants, Sheryl E. Kimes and Stephen A. Mutkoski

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Resource Control and Visionary Leadership: Two Exercises, Cindy P. Lindsay and Cathy A. Enz

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Scarcity Effects on Value: A Quantitative Review of the Commodity Theory Literature, Michael Lynn

Submissions from 1990

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Grab Hold of the Grapevine, Judi Brownell

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Opening the "Taj" The Culture of Fantasy, Judi Brownell

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The Symbolic/Culture Approach: Managing Transition in the Service Industry, Judi Brownell

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Pricing in the Hospitality Industry: An Implicit Market Approach, Steven A. Carvell and William E. Herrin

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Marketing Practices of Hotel Chains, Chekitan S. Dev

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Measuring the Value of Experiential Learning, Chekitan S. Dev

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Serving the Individual Traveler: "Biki" Oberoi, Chekitan S. Dev and Al Glanzberg

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Highest and Best Use: The Evolving Paradigm, Mark G. Dotzour, Terry V. Grissom, and Crocker H. Liu

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The Value Orientations of Minority and Non-Minority Small Business Owners, Cathy A. Enz, Marc J. Dollinger, and Catherine M. Daily

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Value Similarity about Human Resources, Competitiveness and Social Responsibility: A Study of Organizational and Suborganizational Differences, Gerald E. Fryxell and Cathy A. Enz

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Alternative Explanations for Changes in Similarity Judgments and MDS Structure, Michael D. Johnson, Donald R. Lehmann, and David A. Horne

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The Effects of Fatigue on Judgments of Interproduct Similarity, Michael D. Johnson, Donald R. Lehmann, and David A. Horne

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Selecting Profitable Hotel Sites at La Quinta Motor Inns, Sheryl E. Kimes and James A. Fitzsimmons

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Blind Spots, the Rear View Mirror, and A Road Map for Cultural Diversity, Cindy Lindsay and Cathy A. Enz

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The Impact of Market Imperfections on Real Estate Returns and Optimal Investor Portfolios, Crocker H. Liu, Terry V. Grissom, and David J. Hartzell

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Alternative Rationales for Superior Real Estate Investment Performance: An Empirical Reinterpretation of Prior Research, Crocker H. Liu, David Hartzell, Terry V. Grissom, and Wylie Grieg

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The Integration of the Real Estate Market and the Stock Market: Some Preliminary Evidence, Crocker H. Liu, David J. Hartzell, Wylie Grieg, and Terry V. Grissom

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The Composition of the Market Portfolio and Real Estate Investment Performance, Crocker H. Liu, David J. Hartzell, Terry V. Grissom, and Wylie Greig

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Restaurant Tipping: An Examination of Three ‘Rational’ Explanations, Michael Lynn and Andrea Grassman

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Agency Costs in Apartment Property Management Contracts, Sidney Rosenberg and John B. Corgel

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Spas: Redefining the Market, Timothy J. Stein, Chekitan S. Dev, and Mary H. Tabacchi

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Shift Scheduling in Services When Employees Have Limited Availability: An L. P. Approach, Gary Thompson

Submissions from 1989

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Environmental Uncertainty, Business Strategy, and Financial Performance: An Empirical Study of the U.S. Lodging Industry, Chekitan Dev and Michael D. Olsen

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Operating Environment and Strategy: The Profitable Connection, Chekitan S. Dev

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A Strategic Analysis of the Lodging Industry, Chekitan S. Dev and Janet E. Hubbard

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Tourism in India: Growth and Opportunity, Chekitan S. Dev and Samir Kuckreja

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Student-Based Examples: Do They Help or Hinder Instruction?, Cathy A. Enz

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The Measurement of Perceived Intraorganizational Power: A Multi-Respondent Perspective, Cathy A. Enz

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The Moderating Effects of Value Similarity and Company Philosophy on the Climate-Commitment Relationship, Cathy A. Enz

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The Relationship between Organizational Value Sharing and Influence Over Strategic Decisions, Cathy A. Enz

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The Differential Processing of Product Category and Noncomparable Choice Alternatives, Michael D. Johnson

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The Effect of Two Trading Institutions on Price Expectations and the Stability of Supply-Response Lag Markets, Michael D. Johnson and Charles R. Plott

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The Basics of Yield Management, Sheryl E. Kimes

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Yield Management: A Tool for Capacity-Constrained Service Firm, Sheryl E. Kimes

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The Express Guest Check: Saving Steps with Process Design, Sheryl E. Kimes and Stephen A. Mutkoski

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New Delhi's Luxury Hotels, Samir Kuckreja and Chekitan S. Dev

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Criticisms of an Evolutionary Hypothesis about Race Differences: A Rebuttal to Rushton’s Reply, Michael Lynn

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Race Differences in Sexual Behavior: A Critique of Rushton and Bogaert’s Evolutionary Hypothesis, Michael Lynn

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Scarcity Effects on Desirability: Mediated by Assumed Expensiveness?, Michael Lynn

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Analyst Forecasts and Price/Earnings Ratios, Robert Pari, Steven A. Carvell, and Timothy Sullivan

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Practitioners of a New Profession? A Discussion Summary of the First Dispute Systems Design Conference, Tony L. Simons

Submissions from 1988

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Development in the ’80s: The Facts of Life After Tax Reform, Jan A. deRoos

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The Role of Value Congruity in Intraorganizational Power, Cathy A. Enz

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New Directions in the Management of Employee Absenteeism: Attention to Policy and Culture, Cathy A. Enz and Dan R. Dalton

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Improving the Teaching Evaluation Process: A Report from the Classroom, Cathy A. Enz, Suzyn Ornstein, and Barbara Allen

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Comparability and Hierarchical Processing in Multialternative Choice, Michael D. Johnson

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The Contrast Model of Similarity and Comparative Advertising, Michael D. Johnson and David A. Horne

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The Existence and Perception of Redundancy in Consumer Information Environments, Michael D. Johnson and Jerome M. Katrichis

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The Effects of Alcohol Consumption on Restaurant Tipping, Michael Lynn

Submissions from 1987

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Journal Writing: Exercises In Creative Thought and Expression, Barbara Allen and Cathy A. Enz

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Illustrations of Financing and Tax Transfers in Owner Financed Real Estate Sales, James Ang and Raymond Chiang

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Financial Planning for Real Estate Production Decisions, Colin Balogh, John B. Corgel, and Gregg Logan

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Communications in the Business Curriculum, Judi Brownell

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Listening: The Toughest Management Skill, Judi Brownell

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Is There a Neglected Firm Effect?, Steven A. Carvell and Paul J. Strebel

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Local Economic Base, Geographic Diversification, and Risk Management of Mortgage Portfolios, John B. Corgel and Gerald D. Gay