Getting Quality Out on the Street: A Case of Show and Tell
Loading...
No Access Until
Permanent Link(s)
Collections
Other Titles
Author(s)
Abstract
Hotel employees hear all about quality standards from the general manager and supervisors. But it’s not until managers demonstrate those principles that employees really learn that quality service means.
Journal / Series
Volume & Issue
Description
Sponsorship
Date Issued
1996-02-01
Publisher
Keywords
hotel employees; quality standards; organizational communication
Location
Effective Date
Expiration Date
Sector
Employer
Union
Union Local
NAICS
Number of Workers
Committee Chair
Committee Co-Chair
Committee Member
Degree Discipline
Degree Name
Degree Level
Related Version
Related DOI
Related To
Related Part
Based on Related Item
Has Other Format(s)
Part of Related Item
Related To
Related Publication(s)
Link(s) to Related Publication(s)
References
Link(s) to Reference(s)
Previously Published As
Government Document
ISBN
ISMN
ISSN
Other Identifiers
Rights
Required Publisher Statement: © Sage. Reprinted with permission. All rights reserved.
Rights URI
Types
article