Publication Date

11-2008

Abstract

The accompanying article argues strongly for the proposition that a hotel’s business strategy is related to its human resources policies. However, the conceptual framework in the article does not go into sufficient depth; nor does it seem to reflect existing research on HR system flexibility, that is, the extent to which employees can be directed to address a wide range of business activities.

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© Cornell University. Reprinted with permission. All rights reserved.

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