Publication Date

2-1999

Abstract

[Excerpt] “Who will help me bake this bread?,” asked the little red hen. “Not I,” said the dog. “Not I,” said the cat. “Not I,” said the mouse. “Then I will,” said the little red hen.

Workforce scheduling a balancing act that requires managers to take into account a number of factors. Among those factors are the many issues involving employees, including their availability, their abilities, their desire to work, and the cost of their labor.

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© Cornell University. Reprinted with permission. All rights reserved.

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