Publication Date

12-2003

Abstract

[Excerpt] Labor scheduling-which involves putting the proper number of people in the right jobs at the correct time-is simple to say, but a challenge to accomplish.

In the late 1990s the Cornell Hotel and Restaurant Administration Quarterly published my four-article series on labor scheduling. This commentary is intended for a wider audience than that of the earlier articles.

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Required Publisher Statement
© Cornell University. Reprinted with permission. All rights reserved.

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