In jurisdictions where mandatory-arbitration policies for employment disputes are enforceable, they can be a useful tool for employers and employees alike.
Sherwyn, D., & Tracey, J. B. (2001). Mandatory arbitration of employment disputes: Implications for policy and practice [Electronic version]. Cornell Hotel and Restaurant Administration Quarterly, 42(5), 60-71. Retrieved [insert date], from Cornell University, School of Hospitality Administration site: http://scholarship.sha.cornell.edu/articles/393/