In the wake of new statutes and case law, issues relating to discrimination have expanded in the past twenty-five years to absorb a substantial amount of management time and attention. The basic law of discrimination is the Civil Rights Act of 1964, which created specific protect classes. That law was revised and expanded in 1991, and other causes of discrimination were added by such laws as the Americans with Disabilities Act and the Age Discrimination in Employment Act. Supreme Court decisions have clarified and expanded certain aspects of the laws, notably the definition of sexual harassment. Perhaps the fastest-growing complaint involves retaliation, in which employees seek to claim that unwanted employer actions result from some aspect of a civil rights complaint. While considerable confusion remains over certain aspects of discrimination law, employers should make every effort to properly instruct their supervisors and follow court-outlined procedures.
Sherwyn, D. (2010). How employment law became a major issue for hotel operators [Electronic version]. Cornell Hospitality Quarterly, 51(1), 118-127. Retrieved [insert date], from Cornell University, School of Hospitality Administration site: http://scholarship.sha.cornell.edu/articles/392/