Having the wrong dining room layout can lead to poor service, unhappy guests, unproductive employees, and missed opportunities to maximize revenue. The author not only remembers the floor plans of restaurants she has visited, but also studies the design and functionality of their dining rooms.
Robson, S. (2010). Seating charts that work: 6 common dining room floor plan mistakes and how to avoid them [Electronic version]. Restaurant Startup and Growth, 7(7), 17-21. Retrieved [insert date], from Cornell University, School of Hospitality Administration site: http://scholarship.sha.cornell.edu/articles/144/