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Submissions from 2017

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The Interrelationships Between REIT Capital Structure and Investment, Jamie Alcock and Eva Steiner

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Unexpected Inflation, Capital Structure And Real Risk-Adjusted Firm Performance, Jamie Alcock and Eva Steiner

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Multi-Click Attribution in Sponsored Search Advertising: An Empirical Study in Hospitality Industry, Chris K. Anderson and Ming Cheng

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McHealthy: How Marketing Incentives Influence Healthy Food Choices, Elisa K. Chan, Robert J. Kwortnik Jr., and Brian Wansink

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Not Merely a Matter of Drawing Arrows: The Empirical Consequences of Measurement Model Specification and Recommendations for Practice, Elisa K. Chan, Michael C. Sturman, Sanghee Park, and Chelsea Vanderpool

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Deferring for Justice: How Administrative Agencies Can Solve the Employment Dispute Quagmire by Endorsing an Improved Arbitration System, Zev J. Eigen and David S. Sherwyn

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Replicating and Extending Our Understanding of How Managers Can Adjust the “Warm Glow Thermostat”, Michael D. Giebelhausen and HaeEun Helen Chun

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The Warm Glow of Restaurant Checkout Charity, Michael D. Giebelhausen, Benjamin Lawrence, HaeEun Helen Chun, and Liwu Hsu

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Trading in the Presence of Short-Lived Private Information: Evidence from Analyst Recommendation Changes, Ohad Kadan, Roni Michaely, and Pamela Moulton

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CQ Authors’ Reactions to My Editorial Policies and Practices, Michael Lynn

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How to Make and Sell a Meaningful Empirical Contribution, Michael Lynn

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More Multi-Study Articles Wanted, Michael Lynn

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Should U.S. Restaurants Abandon Tipping? A Review of the Issues and Evidence, Michael Lynn

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Summary of CQ’s 2016 Submissions and Editorial Decisions, Michael Lynn

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Financial Flexibility and Manager-Shareholder Conflict: Evidence from REITs, Timothy Riddiough and Eva Steiner

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Transforming Research on Diversity and Firm Performance: A Dynamic Capabilities Perspective, Quinetta Roberson, Oscar Holmes, and Jamie L. Perry

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The Effect of Cost of Living on Employee Wages in the Hospitality Industry, Michael C. Sturman, Andrey D. Ukhov, and Sanghee Park

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The Effects of Service Charges versus Service-included Pricing on Deal Perception, Shuo Wang and Michael Lynn

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Customer Preferences and Opaque Intermediaries, Xiaoqing (Kristine) Xie, Chris K. Anderson, and Rohit Verma

Submissions from 2016

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Fundamental Drivers of Dependence in REIT Returns, Jamie Alcock and Eva Steiner

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A Meta-Analytical Integration of Over 40 Years of Research on Diversity Training Evaluation, Katerina Bezrukova, Chester S. Spell, Jamie L. Perry, and Karen A. Jehn

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A Comparison of the Performance of Brand-Affiliated and Unaffiliated Hotel Properties, Steven A. Carvell, Linda Canina, and Michael C. Sturman

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The Construction of Professional Identity, Brianna B. Caza and Stephanie J. Creary

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Trading System Upgrades and Short-Sale Bans: Uncoupling the Effects of Technology and Regulation, Bidisha Chakrabarty, Pamela Moulton, and Roberto Pascual

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The Performance of Short-term Institutional Trades, Bidisha Chakrabarty, Pamela Moulton, and Charles Trzcinka

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Free Drink or Free Mug? Managing Service Experience with Experiential vs. Material Complimentary Gifts, HaeEun Helen Chun and Yue Woon Hiang

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Resourcefulness In Action: The Case Of Global Diversity Management, Stephanie J. Creary

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The Economics of Commercial Real Estate Preleasing, Robert H. Edelstein and Peng Liu

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Institutional Ownership and Return Predictability Across Economically Unrelated Stocks, George P. Gao, Pamela Moulton, and David T. Ng

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Error Recovery Performance: The Impact of Leader Behavioral Integrity and Job Satisfaction, Priyanko Guchait, Tony L. Simons, and Aysin Pasamehmetoglu

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Black and Blue: Exploring Racial Bias and Law Enforcement in the Killings of Unarmed Black Male Civilians, Alison V. Hall, Erika V. Hall, and Jamie Perry

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The Role of Social Media and Brand Equity During a Product Recall Crisis: A Shareholder Value Perspective, Liwu Hsu and Benjamin Lawrence

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Hospital Administrative Characteristics and Volunteer Resource Management Practices, Melissa Intindola, Sean Rogers Ph.D., Carol Flinchbaugh, and Doug Della Pietra

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Utilizing “Big Data” to Improve the Hotel Sector’s Energy Efficiency: Lessons from Recent Economics Research, Matthew E. Kahn and Peng Liu

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Real Assets, Liquidation Value and Choice of Financing, Crocker H. Liu, Peng Liu, and Zhipeng Zhang

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Conciseness is Critical, Michael Lynn

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Does Tipping Help to Attract and Retain Better Service Workers?, Michael Lynn

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From the Editor, Michael Lynn

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Improving the Review Policy and Process for Authors and Reviewers, Michael Lynn

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My Attitudes and Beliefs about Different Types of Research, Michael Lynn

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Why Are We More Likely to Tip Some Service Occupations than Others? Theory, Evidence, and Implications, Michael Lynn

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The Impact of Publicly Owned Hotels on Competing Properties, Robert R. Nelson, Jan A. deRoos, and Andrey D. Ukhov

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Evaluating Form and Functionality of Pay-For-Performance Plans: The Relative Incentive and Sorting Effects of Merit Pay, Bonuses, and Long-Term Incentives, Sanghee Park and Michael C. Sturman

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REIT Capital Structure Choices: Preparation Matters, Andrey Pavlov, Eva Steiner, and Susan Wachter

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The Pennsylvania Adoption Exchange Improves Its Matching Process, Vincent W. Slaugh, Mustafa Akan, Onur Kesten, and M. Utku Ünver

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Regional Contrasts in Consumers’ Attitudes and Behavior Following the BP Oil Spill, Alex M. Susskind, Mark A. Bonn, Benjamin Lawrence, and H. Leslie Furr

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Applying Career Concepts to Strengthen the Work-Attitudes of Service Professionals, Kate Walsh

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Give and You Shall Receive: Investing in the Careers of Women Professionals, Kate Walsh, Susan S. Fleming, and Cathy A. Enz

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A Life-Cycle Perspective of Professionalism in Services, Jie J. Zhang, Benjamin Lawrence, and Janelle Heineke

Submissions from 2015

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An Examination of Consumer Willingness to Pay for Local Products, Aaron Adalja, James Hanson, Charles Towe, and Elina Tselepidakis

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It is Time for Something New: A 21st Century Joint-Employer Doctrine for 21st Century Franchising, Steven A. Carvell and David S. Sherwyn

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Strategic Benefits of Low Fit Brand Extensions: When and Why?, HaeEun Helen Chun, C. Whan Par, Andreas B. Eisingerich, and Deborah J. MacInnis

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Determinants of Hotel Property Prices, John B. Corgel, Crocker H. Liu, and Robert M. White

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Does Banking Competition Affect Innovation?, Jess Cornaggia, Yifei Mao, Xuan Tian, and Brian Wolfe

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Why Recommend a Brand Face-to-Face but not on Facebook? How Word-Of-Mouth on Online Social Sites Differs From Traditional Word-of-Mouth, Andreas B. Eisingerich, HaeEun Helen Chun, Yeyi Liu, He (Michael) Jia, and Simon J. Bell

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Déjà Vu? An Updated Analysis of the Gender Wage Gap in the U.S. Hospitality Sector, Susan S. Fleming

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Herd Journalism: Investment in Novelty and Popularity in Markets for News, Benjamin Ho and Peng Liu

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In Our Own Backyard: When a Less Inclusive Community Challenges Organizational Inclusion, Beth K. Humberd, Judith A. Clair, and Stephanie J. Creary

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An Analysis of Smart Tourism System Satisfaction Scores: The Role of Priced Versus Average Quality, Jin-Young Kim and Linda Canina

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Identity Tensions in Business-Based Brand Relationships, Benjamin Lawrence and Patrick J. Kaufmann

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The Influence of Organizational Form and Customer Type on Online Customer Satisfaction Ratings, Benjamin Lawrence and Rozenn Perrigot

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The Benefits and Measurement of Service Firms’ Performance Transparency: How and When Does Performance Transparency Pay Off?, Yeyi Liu, Andreas B. Eisingerich, Seigyoung Auh, Omar Merlo, and HaeEun Helen Chun

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Trends in U.S. Local and Regional Food Systems: A Report to Congress, Sarah A. Low, Aaron Adalja, Elizabeth Beaulieu, Nigel Key, Steve Martinez, Alex Melton, Agnes Perez, Katherine Ralston, Hayden Stewart, Shellye Suttles, and Becca B.R. Jablonski

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Service Gratuities and Tipping: A Motivational Framework, Michael Lynn

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Racial and Ethnic Differences in Tipping: The Role of Perceived Descriptive and Injunctive Tipping Norms, Michael Lynn and Zachary W. Brewster

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Earnings Announcements and Investor Focus in the Hospitality Industry, Pamela Moulton and Sarah Leow

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Only Time Will Tell: The Changing Relationships between LMX, Job Performance, and Justice, Sanghee Park, Michael C. Sturman, Chelsea Vanderpool, and Elisa Chan

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Macroeconomic Risk Factors and the Role of Mispriced Credit in the Returns from International Real Estate Securities, Andrey Pavlov, Eva Steiner, and Susan Wachter

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Strategic Human Resource Management of Volunteers and the Link to Hospital Patient Satisfaction, Sean E. Rogers Ph.D., Kaifeng Jiang, Carmen M. Rogers, and Melissa Intindola

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Winners and Losers during the Great Recession: The Positive Impact of Marketing Expenditures, Amrik Singh and Chekitan S. Dev

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Managing Rentals with Usage-Based Loss, Vincent W. Slaugh, Bahar Biller, and Sridhar R. Tayur

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An Examination of Customers’ Attitudes about Table Top Technology in Full-Service Restaurants, Alex M. Susskind and Benjamin Curry

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Team Member’s Centrality, Cohesion, Conflict, and Performance in Multi-University Geographically Distributed Project Teams, Alex M. Susskind and Peggy R. Odom-Reed

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An Evaluation of Integer Programming Models for Restaurant Reservations, Gary Thompson

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An Evaluation of Rules for Assigning Tables to Walk-in Parties in Restaurants, Gary Thompson

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A Field Study of New Employee Training Programs: Industry Practices and Strategic Insights, J. Bruce Tracey, Timothy R. Hinkin, Thao Li Bui Tran, Michael Kingra, Jonathan Taylor, and David Thorek

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United Nations World Tourism Organization Study on Online Guest Reviews and Hotel Classification Systems: An Integrated Approach, United Nations World Tourism Organization (UNWTO), Anita Blomberg-Nygard, and Chris K. Anderson

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Understanding Students’ Intentions to Join the Hospitality Industry: The Role of Emotional Intelligence, Service Orientation, and Industry Satisfaction, Kate Walsh, Song Chang, and Eliza Ching-Yick Tse

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An Agency Perspective on Service Triads: Linking Operational and Financial Performance, Jie J. Zhang, Benjamin Lawrence, and Chris K. Anderson

Submissions from 2014

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Joint Leverage and Maturity Choices in Real Estate Firms: The Role of the REIT Status, Jamie T. Alcock, Eva Steiner, and Kelvin J. K. Tan

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The Influence of Online Reputation and Product Heterogeneity on Service Firm Financial Performance, Chris K. Anderson and Benjamin Lawrence

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The Differential Effects of the Quality and Quantity of Online Reviews on Hotel Room Sales, Inès Blal and Michael C. Sturman

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The Political Economy of Discretionary Spending: Evidence from the American Recovery and Reinvestment Act, Christopher Boone, Arindrajit Dube, and Ethan Kaplan

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REITs: Structure and Performance, Walter I. Boudry and Jarl G. Kallberg

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Consumer Racial Profiling in U.S. Restaurants: Exploring Subtle Forms of Service Discrimination against Black Diners, Zachary Brewster, Michael Lynn, and Shelytia Cocroft

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Elwood Murray: Pioneering Methodologist in Communication, Judi Brownell

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Interest Rates and Real Estate Capitalization Rates on the Rise, John B. Corgel

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The Dynamics of Credit Spreads in Hotel Mortgages and Signaling Implications, Jan A. deRoos, Crocker H. Liu, Daniel Quan, and Andrey D. Ukhov

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Brand Revitalization, Chekitan S. Dev and Kevin Lane Keller

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Compassion at Work, Jane E. Dutton, Kristina Workman, and Ashley E. Hardin

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Choosing Union Representation: The Role of Attitudes and Emotions, Adrienne E. Eaton, Sean Rogers Ph.D., Tracy F. H. Chang, and Paula B. Voos

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How Fast Do New Hotels Ramp Up Performance?, Cathy A. Enz, Ángel Peiró-Signes, and María-del-Val Segarra-Oña

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Cynicism in Negotiation: When Communication Increases Buyers’ Skepticism, Eyal Ert, Stephanie J. Creary, and Max H. Bazerman

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Touch Versus Tech: When Technology Functions as a Barrier or a Benefit to Service Encounters, Michael D. Giebelhausen, Stacey G. Robinson, Nancy J. Sirianni, and Michael K. Brady

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The Effect of Language Differences and National Culture on Operational Process Compliance, John V. Gray and Brett Massimino

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Pricing Competition and Channel Coordination in the Tourism Supply Chain with Optional Tours, Qiang Guo, Ye Shi, Junfeng Dong, Xiaolong Guo, and Chris K. Anderson

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Why Attend Tradeshows? A Comparison of Exhibitor and Attendee’s Preferences, Hyunjeong “Spring” Han and Rohit Verma Ph.D.

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Mergers and Target Transparency, Iftekhar Hasan, Jarl G. Kallberg, Crocker H. Liu, and Xian Sun

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An Empirical Analysis of Performance Impacts Resulting From Conversion to Franchise Operations, James Hesford, Mina Pizzini, and Gordon S. Potter

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Who’s in Charge Now? The Decision Autonomy of Hotel General Managers, Demian Hodari and Michael C. Sturman